All art packs are currently being packed and shipped.

Q: How long will it take to receive my order?

A: Orders are processed daily - your order should be received by you within 5-7 working days from your placement of order.

Q: I am not happy with the pack I ordered.

A: We only order limited stocks of each pack. Please choose carefully. We do not exchanged on pre ordered packs.

Q: I forgot to use my coupon code (ck2021) for this year and got charged for my order?

A: No problems, just email us on art@sharonveness.com.au and we will arrange a refund to you in the form that you paid.

Q: Do you accept Active Kids Vouchers?

A: No. We only accept Creative Kids Vouchers.

Q: How do I get a Creative Kids Voucher?

A: Apply to Service NSW for your voucher. You are entitled to one voucher per year for $100. Here is the link to apply.
https://www.service.nsw.gov.au/transaction/apply-creative-kids-voucher

Q: How do I get the online component for the art kit?

A: Just log into our online platform and you can download the content for free, just go to our online courses section on the website to gain access.

Q: I would like personalised training.

A: We don't provide personalised training, all art training is of a generic nature and we try to cater to all ages.