All art packs are currently being packed and shipped.
Q: How long will it take to receive my order?
A: Orders are processed daily - your order should be received by you within 5-7 working days from your placement of order.
Q: I am not happy with the pack I ordered.
A: We only order limited stocks of each pack. Please choose carefully. We do not exchanged on pre ordered packs.
Q: I forgot to use my coupon code (ck2021) for this year and got charged for my order?
A: No problems, just email us on firstname.lastname@example.org and we will arrange a refund to you in the form that you paid.
Q: Do you accept Active Kids Vouchers?
A: No. We only accept Creative Kids Vouchers.
Q: How do I get a Creative Kids Voucher?
A: Apply to Service NSW for your voucher. You are entitled to one voucher per year for $100. Here is the link to apply.
Q: How do I get the online component for the art kit?
A: Just log into our online platform and you can download the content for free, just go to our online courses section on the website to gain access.
Q: I would like personalised training.
A: We don't provide personalised training, all art training is of a generic nature and we try to cater to all ages.